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Scam type

Malware and ransomware

Malware usually arrives as something you were asked to open: an app from a chat, an attachment, a project from a recruiter. On a phone it reads your OTPs. On a computer it takes saved passwords and keys. On a business network it can lock everything. Disconnect first, then work out what it reached.

How to recognise it

  • You installed something a stranger sent you
  • An app you do not recognise has SMS or accessibility permission
  • Files renamed, or a ransom note on the screen

The 3 guides

Other kinds of scam